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Customer relation

Creating customer value for a unique experience.

Flexibility

The ceBox solution allows you to bring great flexibility to your call centres by programming different Masters according to the operations of the day, week or month, on the same extension. With a few clicks or in an automated way, you assign the Master dedicated to an operation to a user at a defined time or date. In the event of an increase in load, you can extend an operation to one or more other sites, in one click. In just a few minutes, the environment dedicated to the operation is in production on the defined workstations, offering unparalleled responsiveness and flexibility to your call centres.

Simplified maintenance and homogenisation of the fleet

The IT department can manage all workstations from a centralized multi-site console, eliminating the need to travel. The deployment of remote updates is carried out in record time. You benefit from a perfect homogenisation of the computer park: the OS and the applications delivered on the stations are protected and unalterable. With ceBox you can benefit from savings of up to 67% on time spent and 55% on dedicated costs.

Performances and high availibility

From a central console, you manage the deployment and updates of the workstations distributed across your call centres. The workstations are always functional, with unequalled performance and constant over time. Your advisors have reliable PCs that allow them to access business tools. There is little application latency because the applications are run locally, unlike other VDI solutions.

Security -

ceBox allows you to block the USB ports and thus secure your customers' data. In the event of a malicious installation, a simple reboot is all that is required to restore a healthy workstation. In the event of a cyber-attack, you can guarantee that production will resume within minutes. Business can resume and you meet your commitments to your customers (QoS, processing time).

Our clients in customer relations sector

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Public Sector

Create Customer value for a unique experience.

Performances

The local execution offered by the ceBox solution thanks to the power of the Intel NUC (optional) offers maximum performance (multimedia, bidirectional sound for example). The USB peripherals are natively remounted as on a classic PC.

Public postment

Protect the OS and applications of public workstations to ensure consistent performance over time. The workstations are automatically regenerated at each start-up. So each new user benefits from a new workstation.

Flexibility

The volume of user stations can be increased or reduced without delay and in complete security by simply changing the image of dedicated applications and target VLANs. A single workstation can manage several environments (OS + Applications).

Deployments

The ceBox solution allows you to deploy an entire site or service in a few hours (instead of several days previously) in the configuration of a target service by integrating its business software.

Nos clients dans le secteur public

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Industry

Create Customer value for a unique experience.

Maintenance and supervision

The ceBox solution natively integrates the remote control functionality. You can therefore support your users centrally. Moreover, you can supervise all your workstations from your unique management console.

Security -

Thanks to the homogenisation of your assets, centralised updates and the Read Only mode, your workstations are always secure. Moreover, in the event of infection of one or more workstations, a simple restart of the workstations concerned erases all traces of infection.

Simplified management

Most administrative posts are similar or almost similar. So administration should be simple! With ceBox®, you manage only one image for all your workstations. With a single click, you can deploy or update your entire fleet.

Homeworking

The ceBox solution allows your users to find their professional working environment at home. Very simply, you benefit from the same working environment in complete security.

Nos clients dans l'industrie

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Education

Create Customer value for a unique experience.

Centralisation

All your workstations are updated and deployed centrally without having to use a third-party solution. You schedule and decide on the deployment of your updates and you have the possibility to roll back at any time.

Tailored workstation

A single workstation can manage several environments, Windows or Linux and several versions of the same OS. Your workstations are totally flexible and not dependent on a last installation for a specific use.

Performances

The solution meets the multimedia requirements of teachers, learners and infrastructures such as training rooms and language laboratories. The use of multimedia content such as video or two-way audio is optimal.

Image protection

Protect the OS and applications to ensure consistent performance over time. The workstations are automatically regenerated at each start-up, thus removing all traces of past use and guaranteeing content that is faithful to the production image defined by the educational team.

Nos clients dans l'éducation

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Service

Create Customer value for a unique experience.

Centralised management

Centralised management of all your workstations spread over different sales outlets in several countries without having to set up a server infrastructure and without resizing network links.

Maintenance

Remote control of point-of-sale workstations, remote technical assistance. In the event of an involuntary or voluntary malicious installation at a point of sale, a simple reboot is all that is required to restore a functional environment.

Performances

Centralised management of consumer PCs at the point of sale with optimal performance (3D creation software, online catalogue consultation, etc.). The workstations are secure, and each time they are started up, they are free of any malicious installations.

Security -

All of your sales outlets benefit from a uniform corporate working environment that is always up to date, with the possibility of defining a pilot shop to test your applications. In the event of a cyber-attack, production of your workstations can resume with a simple reboot.

Nos clients dans le service

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Health

Create Customer value for a unique experience.

Centralisation

Tailored workstation

Performances

The solution meets the multimedia requirements of doctors, managers and administrative staff such as appointment scheduling, treatment rooms and MRI laboratories. The use of multimedia content such as video, imaging or two-way audio is optimal.

Security -

Protect the OS and applications to ensure consistent performance over time. The workstations are automatically regenerated at each start-up, removing all traces of past use and ensuring that the content is true to the production image defined by the hospital IT system team.

Nos clients dans la santé

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They talk about their experience with ceBox.

Every day, our customers save money on the installation, management and maintenance of their IT equipment. Let's go back to the basics and discover the many advantages of ceBox by business sector! The rationale behind a decision that is supported by the CIO, users and management alike.

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Convinced ? It's time to satisfy your customers, your employees, your CFO and your CEO!

They chose ceBox. Ensure the continuity of your business with us.

Customer relation

Public Sector

Industry

Education

Service

Health

They talk about their experience with ceBox.

Switch to ceBox now.

They chose ceBox.
Ensure the continuity of your business with us.