The collaborative solution for your business

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Our XiVO UC solution

Unified communications is a growing need in companies and is becoming intrinsic to employee productivity. In order to improve the efficiency of employees on a daily basis, the XiVO UC solution offers an advanced service to users. It allows the integration of telephony media within the workstation, enriching your business interfaces. Video conferencing, call management, chat, screen sharing, etc. Discover the functional richness of our solution.

XiVO ASSISTANT, your tool for communicating, exchanging and sharing

The XiVO Assistant interface facilitates business activities by providing quick and easy access to telephony actions, directly from your computer. To meet the operational needs of employees, particularly in a mobile context, XiVO Assistant is available in "web", "desktop" and "mobile" versions. Thanks to the merging of terminals, your company's employees have access to their telephony everywhere and at all times, on their computer and smartphone.

Comprehensive and scalable features

  • Call management
  • Directories
  • Voice services (IVR)
  • Video conferencing
  • Screen sharing
  • Integrated
    messaging
  • Conférence multi-participants
  • Multi-party conferencing
  • Presential telephone
  • History
  • Voicemail
  • Call forwarding
  • Voice to mail
  • Softphone
  • Provisioning terminaux
  • Multi-brand SIP terminal provisioning

POPC Interface, optimised reception

XiVO POPC implements queuing and call distribution mechanisms to define automatic opening and closing times. The POPC allows supervision of extensions, management of calls in progress, management of calls on hold and transfer with dynamic search.

One solution, many advantages

XiVO UC offers many benefits to businesses, employees and administrators.

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Integrated and unified tools

Thanks to the integration with business tools, you will benefit from a single interface.

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Control your telephone in all simplicity

XiVO's interface is
intuitive and ergonomic, so your employees and administrators will quickly get the hang of it.

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Improve employee mobility

The XiVO UC solution is available as a softphone to offer you more mobility.

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Optimise costs

Your telephony budget will be under control in the medium and long term.

Our features

XiVO UC offers native and advanced features

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Softphone
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Video conferencing
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Chat
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Integrated
messaging
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Video conferencing
XiVO is fully integrated and connectable to your business tools

Integrate XiVO with your customer relations tools (CRM, ERP, collaboration, etc.) and optimize their use with a unified communications solution.
Depending on your tool, connect XiVO and benefit from :

  • Optimised call management: advisors and supervisors access the XiVO solution from the interface of your business tool.
  • Click to call: Thanks to the click to call feature of the call banner, users can make calls directly from the business tool interface.
  • Customer record feedback: the customer record feedback is carried out for each incoming call with all the customer information.
  • Customised statistics: Average call duration, average call duration, customised reports, etc.
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Reinventing your daily life? Softphone & Teleworking

Digitalise your call centre with our XiVO WebRTC softphone solution. Allow your advisors and supervisors more mobility and teleworking. The XiVO WebRTC solution has been used for many years by local authorities, private companies and contact centres alike. It allows telephony to be dematerialised. Teleworking employees can make and receive calls and search for contacts in the telephone directory from their computer.

Let's reinvent unified communications and the call centre.

Opt for a sovereign, free, high-performance and secure solution.

XiVO UC : the Open Source unified communication for companies

 

A unified communications solution brings all of a company's communication channels together on a single platform to improve communication.

Unified communications in companies has become a major issue with the multiplication of communication tools over the years, which is why we decided to develop XiVO UC.

Why adopt an open source unified communications solution for an enterprise?

Unified communications solutions enable businesses to become more efficient. Unified communications platforms can improve collaboration, create an internal instant messaging system, enable document sharing, set up collaboration tools or communicate in real time via audio or video or share a screen.

These unified communication solutions also provide better communication for people working remotely.

With all these unified communications challenges, we chose to create an intuitive platform with XiVO UC.

Why choose our XiVO UC solution?

First of all, XiVO UC is an open source solution for unified communication in the enterprise. We are one of the few players in the market to opt for an open-source solution. Every workstation can be equipped with our solution thanks to XiVO Assistant, which gives access to IP telephony in a few clicks. XiVO Assistant is available on the web, desktop and mobile.

XiVO UC offers a number of scalable and comprehensive features such as telephone call management, audio conferencing, collaboration with your office tools, personalised voice mail, etc.

XiVO UC and its POPC interface can also be used to manage the flow of incoming calls with the implementation of interactive voice reception, queue management and call distribution. Very useful if you have an active contact centre!

Switch to XiVO now.

Do you have a project? We're ready to support you!

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Contact us by email at :
compta@wisper.io