Unified communications is a growing need in companies and is becoming intrinsic to employee productivity. In order to improve the efficiency of employees on a daily basis, the XiVO UC solution offers an advanced service to users. It allows the integration of telephony media within the workstation, enriching your business interfaces. Video conferencing, call management, chat, screen sharing, etc. Discover the functional richness of our solution.
The XiVO Assistant interface facilitates business activities by providing quick and easy access to telephony actions, directly from your computer. To meet the operational needs of employees, particularly in a mobile context, XiVO Assistant is available in "web", "desktop" and "mobile" versions. Thanks to the merging of terminals, your company's employees have access to their telephony everywhere and at all times, on their computer and smartphone.
XiVO POPC implements queuing and call distribution mechanisms to define automatic opening and closing times. The POPC allows supervision of extensions, management of calls in progress, management of calls on hold and transfer with dynamic search.
XiVO UC offers many benefits to businesses, employees and administrators.
Thanks to the integration with business tools, you will benefit from a single interface.
XiVO's interface is
intuitive and ergonomic, so your employees and administrators will quickly get the hang of it.
The XiVO UC solution is available as a softphone to offer you more mobility.
Your telephony budget will be under control in the medium and long term.
XiVO UC offers native and advanced features
La collaboration entre l’Université de Lille et XiVO via son distributeur Acipia a débuté en 2013 avec le projet de refonte des installations téléphoniques de l’Université Lille 2. Ce projet consistait à homogénéiser l’ensemble des sites (environ 2000 personnes pour Lille 2) répartis sur la métropole lilloise. La bascule vers le ToIP s’est faite progressivement à partir de 2014.
Nous avons retenu XiVO pour son déploiement facile et rapide, son autonomie, l’unification de la téléphonie et ses avantages économiques.
We chose XiVO for its open source nature, interoperability and ability to integrate with our information system. The results: 3 call centres configured for teleworking in a few weeks to stay connected with our students.
On a day-to-day basis, everything is simple: consulting the directory, making a call, the extranet is also particularly useful and efficient for managing my operations.
We want to control the operation of our IT and telephone resources locally so that we can manage as much as possible in-house development and maintenance. We want a more compact technology portfolio, with a drastic selection of robust and flexible products.
Nous avons choisi XiVO pour son caractère Open Source, son interopérabilité et sa capacité d’intégration à notre système d’information. L’outil s’interconnecte avec notre erp, notre solution de BI, etc… Il y avait également un enjeu fort pour le business, la vente et le service client.
XiVO's assistance from the preliminary project to the final implementation of the project, as well as the support, were very good from start to finish. The autonomy of administration and the simplified daily use of the solution are really a plus. There is a real ease of use for the users. From a user point of view, the solution is very easy to learn.
The advantages of XiVO for education are budgetary control thanks to the absence of a licence and the open source nature of the solution, close support from the publisher - there is no third party to deal with, which is a real advantage - and finally the stability of the solution.
Integrate XiVO with your customer relations tools (CRM, ERP, collaboration, etc.) and optimize their use with a unified communications solution.
Depending on your tool, connect XiVO and benefit from :
Digitalise your call centre with our XiVO WebRTC softphone solution. Allow your advisors and supervisors more mobility and teleworking. The XiVO WebRTC solution has been used for many years by local authorities, private companies and contact centres alike. It allows telephony to be dematerialised. Teleworking employees can make and receive calls and search for contacts in the telephone directory from their computer.
Opt for a sovereign, free, high-performance and secure solution.
A unified communications solution brings all of a company's communication channels together on a single platform to improve communication.
Unified communications in companies has become a major issue with the multiplication of communication tools over the years, which is why we decided to develop XiVO UC.
Unified communications solutions enable businesses to become more efficient. Unified communications platforms can improve collaboration, create an internal instant messaging system, enable document sharing, set up collaboration tools or communicate in real time via audio or video or share a screen.
These unified communication solutions also provide better communication for people working remotely.
With all these unified communications challenges, we chose to create an intuitive platform with XiVO UC.
First of all, XiVO UC is an open source solution for unified communication in the enterprise. We are one of the few players in the market to opt for an open-source solution. Every workstation can be equipped with our solution thanks to XiVO Assistant, which gives access to IP telephony in a few clicks. XiVO Assistant is available on the web, desktop and mobile.
XiVO UC offers a number of scalable and comprehensive features such as telephone call management, audio conferencing, collaboration with your office tools, personalised voice mail, etc.
XiVO UC and its POPC interface can also be used to manage the flow of incoming calls with the implementation of interactive voice reception, queue management and call distribution. Very useful if you have an active contact centre!
Manage your workstations remotely, opt for simplified administration from an ergonomic console.
Envie de découvrir et d’essayer la solution XiVO ? Nous vous proposons de la télécharger gratuitement en quelques clics !
Bonjour, Vous pouvez télécharger notre solution XiVO via ce lien :
Bonne installation et bonne découverte !
L’équipe Wisper
