Let's reinvent unified communications and the call centre.
Opt for a sovereign, free, high-performance and secure solution.
Unified communications is a growing need in companies and is becoming intrinsic to employee productivity. In order to improve the efficiency of employees on a daily basis, the XiVO UC solution offers an advanced service to users. It allows the integration of telephony media within the workstation, enriching your business interfaces. Video conferencing, call management, chat, screen sharing, etc. Discover the functional richness of our solution.
The XiVO Assistant interface facilitates business activities by providing quick and easy access to telephony actions, directly from your computer. To meet the operational needs of employees, particularly in a mobile context, XiVO Assistant is available in "web", "desktop" and "mobile" versions. Thanks to the merging of terminals, your company's employees have access to their telephony everywhere and at all times, on their computer and smartphone.
XiVO POPC implements queuing and call distribution mechanisms to define automatic opening and closing times. The POPC allows supervision of extensions, management of calls in progress, management of calls on hold and transfer with dynamic search.
XiVO UC offers many benefits to businesses, employees and administrators.
Thanks to the integration with business tools, you will benefit from a single interface.
XiVO's interface is
intuitive and ergonomic, so your employees and administrators will quickly get the hang of it.
The XiVO UC solution is available as a softphone to offer you more mobility.
Your telephony budget will be under control in the medium and long term.
XiVO UC offers native and advanced features
Integrate XiVO with your customer relations tools (CRM, ERP, collaboration, etc.) and optimize their use with a unified communications solution.
Depending on your tool, connect XiVO and benefit from :
Digitalise your call centre with our XiVO WebRTC softphone solution. Allow your advisors and supervisors more mobility and teleworking. The XiVO WebRTC solution has been used for many years by local authorities, private companies and contact centres alike. It allows telephony to be dematerialised. Teleworking employees can make and receive calls and search for contacts in the telephone directory from their computer.
Opt for a sovereign, free, high-performance and secure solution.
A unified communications solution brings all of a company's communication channels together on a single platform to improve communication.
Unified communications in companies has become a major issue with the multiplication of communication tools over the years, which is why we decided to develop XiVO UC.
Unified communications solutions enable businesses to become more efficient. Unified communications platforms can improve collaboration, create an internal instant messaging system, enable document sharing, set up collaboration tools or communicate in real time via audio or video or share a screen.
These unified communication solutions also provide better communication for people working remotely.
With all these unified communications challenges, we chose to create an intuitive platform with XiVO UC.
First of all, XiVO UC is an open source solution for unified communication in the enterprise. We are one of the few players in the market to opt for an open-source solution. Every workstation can be equipped with our solution thanks to XiVO Assistant, which gives access to IP telephony in a few clicks. XiVO Assistant is available on the web, desktop and mobile.
XiVO UC offers a number of scalable and comprehensive features such as telephone call management, audio conferencing, collaboration with your office tools, personalised voice mail, etc.
XiVO UC and its POPC interface can also be used to manage the flow of incoming calls with the implementation of interactive voice reception, queue management and call distribution. Very useful if you have an active contact centre!
