Collaborative tools, Reception management, Softphony,
Call centre supervision, statistics, interconnection of business tools...
Take advantage of advanced and evolving functionalities.
XiVO has been supporting private and public companies for over 12 years. Benefit from more freedom, simplicity and performance. Today, more than 700 private companies, local authorities, universities and call centres have adopted it and more than 300,000 employees use it on a daily basis.
Grâce à XiVO, nous avons pu très rapidement installer 15 postes à disposition des pompiers pour une cellule spéciale. Nous avons reçu 2 000 appels dès le premier jour. Les pompiers du SDIS 02 ont ainsi pu se mobiliser très rapidement afin de répondre aux nombreux appels entrants.
The collaboration between the University of Lille and XiVO via its distributor Acipia began in 2013 with the project to overhaul the telephone installations of the University of Lille 2. This project consisted in homogenizing all the sites (about 2000 people for Lille 2) spread over the Lille metropolitan area. The switchover to ToIP was made gradually from 2014.
We chose XiVO for its easy and fast deployment, its autonomy, the unification of the telephony and its economic advantages.
We chose XiVO for its open source nature, interoperability and ability to integrate with our information system. The results: 3 call centres configured for teleworking in a few weeks to stay connected with our students.
On a day-to-day basis, everything is simple: consulting the directory, making a call, the extranet is also particularly useful and efficient for managing my operations.
We want to control the operation of our IT and telephone resources locally so that we can manage as much as possible in-house development and maintenance. We want a more compact technology portfolio, with a drastic selection of robust and flexible products.
We chose XiVO for its open source nature, its interoperability and its ability to integrate with our information system. The tool interconnects with our ERP, our BI solution, etc... There was also a strong stake for the business, sales and customer service.
XiVO's assistance from the preliminary project to the final implementation of the project, as well as the support, were very good from start to finish. The autonomy of administration and the simplified daily use of the solution are really a plus. There is a real ease of use for the users. From a user point of view, the solution is very easy to learn.
The advantages of XiVO for education are budgetary control thanks to the absence of a licence and the open source nature of the solution, close support from the publisher - there is no third party to deal with, which is a real advantage - and finally the stability of the solution.
Opt for a sovereign, free, high-performance and secure solution.
If you are looking for communication solutions for your company, your switchboard or your contact centre, you should look at the XiVO open source enterprise unified communication solution.
Compared to fixed telephony, a professional VoIP telephony solution will allow you to deploy telephone lines in record time according to your needs.
This will help you avoid having to work with telephone operators to independently open telephone lines for each of your employees.
Simply manage your communication tools centrally with XiVO.
XiVO has many advantages as a phoning software for companies and call centers.
First, it natively integrates many features and interfaces easily with your various business tools.
Then, it allows your company to evolve in real time its offer of telephony and communication tools internally and externally. XiVO is compatible with fixed or mobile phones.
XiVO allows you to control your budget efficiently in contrast to traditional telephony services.
XiVO UC is an open source unified communication solution. It is suitable for companies with internal and external communication needs. In particular, it makes it possible to opt for softphony and telework without any concern for connectivity.
XiVO CC is a solution for call center, for very large sales teams who make phone calls on a very regular basis or for customer support. In this context, the XiVO CC solution makes it possible to optimize customer relations thanks to an optimized communication interface and the possibility for managers to better manage their phoning solution
Manage your workstations remotely, opt for simplified administration from an ergonomic console.
Want to discover and try the XiVO solution?
We propose you to download it for free in a few clicks!
Bonjour, Vous pouvez télécharger notre solution XiVO via ce lien :
Bonne installation et bonne découverte !
L’équipe Wisper