Wisper 360 helps you reduce costs by optimizing workstation management.
Integrate your new customers quickly with Wisper 360. Reduce the time of deployment of your workstations and maximize the productivity of your customer relationship center with our powerful and secure solution. See how we accelerate the onboarding of your new customers.
Wisper 360 is flexible compared to traditional VDI solutions, especially when it comes to adapting to changing customer needs. While VDI can provide rapid delivery of environments through its server-based deployment without the need for OS streaming, Wisper 360 excels in simplicity and flexibility in infrastructure management.
With Wisper 360, there is no need to reconfigure the infrastructure in case of increased needs, unlike VDI solutions where such adaptation can be more complex. While the transition from one environment to another can be faster with VDI, Wisper 360 offers a simpler approach, requiring less expertise, while allowing you to respond effectively to changing customer demands. This uncomplicated adaptability ensures optimized resource management and constant support for the evolving requirements of companies.
For a client experience center, time is a critical resource that directly influences operational efficiency and customer satisfaction.
Every minute of delay in deploying new agents or setting up new environments will cause delays in processing client requests.
The slightest delay affects service quality and overall productivity.
Speed of execution not only allows for faster response to customer needs, but also optimizes internal operations by reducing downtime and downtime.
In an industry where response times and effective resource management are critical, every second gained through rapid implementation translates into a significant improvement in the performance and competitiveness of the customer experience center.
It is important to note that delays generate high economic costs, especially in terms of lost revenue and opportunities, thus affecting the overall profitability of the customer relationship center. Every second of inactivity is a considerable cost, multiplied by the number of shifts and the time to production.
By centralizing desktop administration from a single interface, Wisper 360 enables new client environments to be deployed and configured with unprecedented speed. Administrators can manage all virtual machines without the need for additional physical servers, ensuring operating systems and software are always up to date from day one.
Centralized management also ensures uniform distribution of updates and patches across all workstations. This approach significantly reduces implementation times and minimizes potential disruptions, which is crucial for quickly onboarding new customers and ensuring a smooth transition. With a clear overview of the state of each virtual machine, administrators can proactively monitor and maintain systems, facilitating efficient and responsive management.
Wisper 360 facilitates the deployment of workstations while integrating perfectly into your CSR approach. With our solution, you can extend the life of aging workstations by using them in a containerized application environment or by making virtual environments available for existing workstations.
All this without complex infrastructure, it allows you to reduce server costs.
The setup and maintenance process is simplified, which speeds up the preparation of new work environments. This allows IT teams to reduce the time needed to implement solutions for new customers.
Wisper 360 also improves the user experience by providing fast and reliable access to the applications and data needed, increasing productivity and customer satisfaction.
In short, Wisper 360 represents a major step forward for companies looking to accelerate the onboarding of new customers while optimizing their IT management and achieving substantial savings.
