Maximize your Availability Rate with Wisper 360

Even a one-time outage can paralyze a training, stop a telephone call or suspend an activity. These interruptions, however brief, have a direct impact on productivity and business continuity.

With Wisper 360, these risks are controlled thanks to a solution designed to maximize availability. Its read-only design ensures that workstations are always operational, even in the event of a problem. Incidents are resolved quickly through remote access and simplified recovery. In addition, updates including security patches are deployed in the background without interruption to users. Wisper 360 ensures a fluid, resilient and secure IT environment for your teams.

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Integrated Remote Assistance and Remote Intervention

When a problem occurs at a remote location, IT teams often have to move to the site, resulting in lost time and extended interruptions for users. 

Wisper 360 solves this challenge by integrating remote assistance that allows IT teams to intervene quickly and remotely. In the event of an incident, technicians can control and configure workstations without moving, reducing resolution times and minimizing impact on user productivity.

 

 Maximum Availability Rate with Wisper 360

 

In a typical IT environment, a breakdown on a physical workstation can affect user productivity and cause costly interruptions in terms of time and resources. This is especially critical when positions play a key role in day-to-day operations. With Wisper 360, workstations are virtualized and centralized, providing increased resilience. In case of a problem on an individual workstation, the user can easily switch to another device without interruption, while the central infrastructure remains intact. This approach reduces the risk of network disruption and maximizes business productivity.

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Centrally managed operations

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 Rollback and Reset of Stations

 

Errors in updates or technical incidents can lead to extended outages, forcing IT teams to manually restore systems, increasing downtime. With Wisper 360, these interruptions are minimized thanks to the rollback feature. If a problem occurs, the stations can be restored to their previous version in minutes, allowing for rapid recovery and limiting productivity losses.

Flexibility of Deployment and Configuration

Deploying updates and new configurations can be time-consuming and tedious, disrupting the daily work of users. Each update requires manual management or shutdown of the stations, which slows down activity. 

Wisper 360 offers a solution by enabling automated and background deployment. Updates are installed without interruption to employees, ensuring continuity of work while keeping systems up-to-date. In addition, configurations can be adjusted remotely, which provides great flexibility without disrupting user activity.

Centralized Management and Reduced Downtime

Manual and decentralized management of shifts multiplies repetitive interventions, resulting in delays in updates and unplanned interruptions. 

Wisper 360 centralizes all operations, making the management of updates and configurations much easier and faster. Thanks to the centralized management via Wisper Manager, teams can remotely supervise and administer the entire IT park without physical intervention.

In conclusion, Wisper 360 allows you to overcome the challenges of managing an extended IT fleet while maximizing workstation availability. With centralized management, integrated remote support and automated deployment capabilities, this solution ensures smooth and uninterrupted operation of your IT infrastructure. Your small IT teams can focus on higher value tasks, while Wisper 360 ensures optimal service continuity and enhanced productivity at every moment.

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