Best Centralized Desktop Management Software in 2024

Best Centralized Desktop Management Software in 2024

Are you the manager of a company’s computer park? You are involved in the management of workstations within an organization? Whether you are IT or IT technician, this article is specially designed for you! 

 

If you want to optimize the management of your workstations, strengthen IT security, simplify the deployment of virtual and application environments, we have examined for you a complete range of software designed to meet your needs.

 

To find out how to choose the best centralized workstation management solution for your context, read our previous article: Central Workstation Management Software: Definition and Recommendations.

Join us in this quest to discover the tools that will transform your IT management into a smooth and efficient process that will allow your organization to thrive in today’s digital world.

Here is the top of the best centralized desktop management solutions :

  1. Wisper 360
  2. VMWare Horizon / Onmissa Horizon
  3. FOG Project
  4. Microsoft Intune
  5. ManageEngine ServiceDesk Plus
  6. NinjaOne

 

 

Wisper 360: For efficient and infrastructure-free IT asset management 

 

 

Wisper 360 est une solution de gestion centralisée des postes de travail basée sur la virtualisation. La technologie de Wisper 360 repose sur sa propre distribution et s’appuie sur le concept avant-gardiste de Virtual Desktop Zero Infrastructure (VDZI). Cette innovation permet de bénéficier de tous les avantages du VDI sans nécessiter d’infrastructure dédiée, et représente à la fois une approche efficace et économique pour la virtualisation des postes de travail. 

What distinguishes Wisper 360 on the market is its complete integration of advanced features of DaaS, while guaranteeing high quality and controlled cost. It offers a smooth, secure and always accessible user experience, perfectly adapted to flexible, hybrid and constantly evolving work environments. 

Wisper 360 est compatible avec tous les types d’ordinateurs fixes et portables. Que ces positions soient sur site ou en télétravail, la solution permet une gestion centralisée simple et efficace. Grâce à sa console SaaS full web hosted in the cloud, and accessible via a simple browser, Wisper 360 offers great flexibility to IT managers.  

With a built-in VPN alternative, console-based user authentication and MFA dual authentication compatibility, and a read-only environment, the security of your computer fleet is highly assured. 

In addition, the solution provides access to two modes of operation: user and machine, and allows the provision of VM (virtual machine) environments and a dedicated application portal.  

With a very rich and varied range of features, Wisper 360 covers all your needs to better manage your computer rooms: 

Stop and start automation

– Monitoring dashboard accessible via a simple browser

– Alternative VPN for better support for teleworking

– Provision of a personalized application portal

– Integrated virtualization with local execution of virtual machines for better performance.

– Remote control and control of workstations.

– Management by hierarchical group allowing the provision of virtual and application environments,

With all these features and more, managing your IT assets has never been easier or more flexible. 

 

Curious to know more? Contact the Wisper experts now!  

 

VMWare Horizon / Onmissa Horizon: desktop and application virtualization solution  

 

VMWARE Horizon

 

Horizon is a software suite developed by VMware, designed to create a virtual desktop (VDI) environment. This solution enables the secure deployment of virtual desktops and the publication of applications. 

Horizon stands out for its simplicity and automation, offering centralized administration via Horizon Administrator, a console dedicated to virtual desktop management. 

The suite includes several components including: 

  • Horizon View: Provision and manage Windows-based virtual desktops.
  • Horizon Apps: Deploy and manage virtualized applications.
  • Horizon Client: Client application installed on users' devices to access Horizon workstations/applications. 
  • Connection Server: Acts as an intermediary between Horizon clients and virtual machines hosting workstations/applications.

VMware Horizon is valued for its flexibility and accessibility. It provides a platform for desktop and application virtualization. Containing security measures and centralized management, VMware Horizon provides organizations with efficient management of their IT environments. 

However, these benefits come with challenges to consider. Implementing VMware Horizon can be complex, as can deployment and administration. It requires expertise to manage it and a fast learning curve to master all its features. In addition, performance can be variable and difficult to diagnose, and licensing costs are high, with a starting price of $3,116. Public cloud hosting raises compliance and data security concerns to consider. Finally, VMware by Broadcom last November, customers are experiencing a lot of problems, includingincrease in charges expected has caused a lot of discontent, especially since they announced the end of perpetual licences on January 31. Customers are very worried about the lack of communication and uncertainty around the new selection criteria, so they turn to alternative solutions. 

Projet FOG : Solution Open Source de déploiement d’images

Fog Project

 

FOG is a free and open-source suite of cloning, imaging, rescue and inventory management. 

FOG can be used to image Windows PCs, using PXE, PartClone and a web-based user interface to link them together. It includes features such as: memory and disk tests, disk wipe, antivirus scanning, task scheduling, inventory management, remote deployment of operating systems and remote installation of software packages. 

Features can be triggered via the Web UI once the client machine has been registered with FOG.

The FOG Project, as an open-source solution, offers versatility and reduces the time and cost associated with desktop management. However, although Fog Project is supported by an active community, documentation can sometimes be insufficient or unclear to users. On the other hand, the performance of the solution on large networks with thousands of positions is limited or requires a more robust infrastructure to maintain efficiency. The management of such scales may require significant material and human resources. In terms of security, the solution requires constant monitoring of best practices such as regular updates, access management, etc. 

 

Microsoft Intune: Endpoint Management Solution 

microsoft inture

 

Anciennement connu sous le nom de Microsoft Endpoint Management, Microsoft Intune is essentially a terminal management tool that helps companies control and secure their employees' devices, such as phones and computers, whether used in the office or remotely. This allows them to configure applications, enforce security policies, and ensure that devices meet business standards from an online platform. 

The Microsoft Intune suite contains a wide range of features for endpoint management and security. This includes the ability to provide remote technical support to end users with the Remote Help tool, as well as the ability to control and manage user privileges on their devices through Endpoint Privilege Management. 

Intune also offers a solution to manage VPN on mobile apps with Microsoft Tunnel for MAM. The suite also includes tools to manage and protect specific types of devices, such as IoT devices.

The main challenges faced by Microsoft Intune users are related to its complexity. This major disadvantage can deter organizations from adopting or using this solution.

Managing settings and configurations, as well as implementing security policies, can be complex and require in-depth expertise.

 

ManageEngine ServiceDesk Plus : Solution de gestion des services informatiques

manage engine

 

ManageEngine ServiceDesk Plus is an IT and enterprise service management solution that combines service, asset and process management with a CMDB integrated, for various teams such as HR, infrastructure and finance. 

Available on-prem and in the cloud, ServiceDesk Plus offers a scalable, reliable, scalable and cost-effective approach for organizations seeking a complete management solution. 

With four ready-to-use, ITIL 4 certified ITSM modules, it effectively manages incidents, problems, changes and IT assets while meeting domain standards. 

 

With an integrated development environment, users can create visual and advanced workflows to establish standard operating procedures for different business functions. 

With its comprehensive features and customization options, ManageEngine ServiceDesk Plus offers a robust solution for businesses seeking advanced IT management and support services. However, initial installation and configuration can be complex, as the solution requires some technical expertise to adapt the system to the specific needs of the organization. Also, while ManageEngine ServiceDesk Plus is competitive with other ITSM solutions, the cost can become significant for large organizations or organizations that need advanced features and a high number of licenses. Another factor to consider is the learning curve. Indeed, new teams or users may be required to increase skills quickly, especially for advanced features and higher number of licences. Another factor to consider is the learning curve. Indeed, new teams or users may need to develop skills quickly, especially for advanced features and workflow customization. And finally, in some cases, users have reported performance issues, especially when the system is used by a large number of people or with a large database.

 

NinjaOne: IT management and monitoring solution

ninjaOne

 

NinjaOne is a SaaS software for management and protection of computer equipment, which combines powerful features for all types of Windows, Mac and Linux terminals.

It is a unified IT management platform designed to provide centralized visibility and control across all end-user devices, enabling businesses, MSPs and IT departments to monitor, effectively manage and secure their infrastructure at scale. 

With a fast, modern and intuitive interface, NinjaOne improves technicians' efficiency by automating repetitive tasks, allowing them to manage a greater number of terminals. 

Used by more than 10,000 customers worldwide, NinjaOne offers free and unlimited support, onboarding and training. This solution is ideal for IT professionals looking for an instant response to user problems and securing their IT environments. 

Thanks to its centralised functionalities, its automations and its alerts, NinjaOne makes it possible to guarantee the performance and the security of the whole computer park, even in the presence of several sites. 

NinjaOne attracts attention thanks to its ease of use, efficient remote management and integration with many platforms. However, the cost of acquiring the solution can be relatively high, as NinjaOne uses a payment per endpoint model. Also, some users complain about the occurrence of frequent disconnections with NinjaOne.  

 

 

In conclusion, choosing a centralized desktop management solution is a strategic decision that relies on a careful assessment of the company’s specific needs, budget, and functionality and integration preferences. It is imperative for IT decision makers to carefully consider the pros and cons of each option presented, taking into account both ease of use, integration with other platforms, the effectiveness of remote management and the richness of the features offered. By making an informed decision, organizations can ensure optimal management of their IT assets, while finding the right balance between functionality and usability. Ultimately, the goal is to choose a solution that perfectly meets the specific needs of the company, while offering significant added value to its IT infrastructure.

 

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